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Chrome Extension Quick Fix Guide

3 minuti di lettura Updated Jul 25, 2026

Your LiGo Chrome extension stopped working? Here's the fastest way to fix it.

The 40-Second Fix (Works 90% of the Time)

Did your extension work before? If yes, reinstall it. This fixes most issues instantly.

How to Reinstall LiGo's Chrome Extension

  1. Open Chrome extensions page

    • Digitare chrome://extensions/ in your address bar and press Enter.
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  2. Find LiGo extension

    • Look for "LiGo" in the list of extensions

  3. Remove it

    • Click the "Remove" button next to the LiGo extension
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  4. Get it back immediately

    • The page will show a "Reinstall" button - click it.
    • If no reinstall button appears: Go to Chrome Web Store and install.
      (Note: If you are a paid user, then please find and use the link that was shared to you for access to the private extension version).
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  5. Log back in

    • Use your existing LiGo email and password
    • Do NOT create a new account.
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  6. Test it

    • Go to LinkedIn and refresh the page (press F5)
    • Right-click on any post to see "Generate comments for this post" option
    • Wait for a few seconds, extension can take a few seconds to "kickstart" for the first time (but never more than 10 seconds, if it's taking longer on a "modern system", please click the extension icon and open the sidebar manually and then try generating comments again).
    • Done! Should work now.

Browser Requirements

LiGo is officially supported on:

  • Google Chrome (best option)
  • Microsoft Edge

LiGo does NOT work on:

  • Mobile phones (never will - Chrome extensions don't work on mobile)
  • Tablets (not supported)
  • Firefox, Safari, Arc, or other browsers

Nota: LiGo requires sidebar support in the browser to work. Some browsers might not have that feature, we do not have control over that. We will not be able to assist you with any browser other than the two that are part of our QA tests (Chrome and Edge).

Common Problems & Quick Answers

"I don't see the right-click options on LinkedIn posts"

  • Refresh LinkedIn (press F5)
  • Make sure you're on a desktop computer
  • Check that you're using Chrome or Edge

"I'm on my phone and it's not working"

Chrome extensions don't work on mobile devices. You need a desktop computer with Chrome or Edge.

"I use Firefox/Safari"

LiGo only officially supports Chrome and Edge. Install one of those browsers for the best experience.

Still Broken?

If neither solution worked, you might have a unique issue. Contact support and include:

  • Your browser (Chrome or Edge) and version
  • Your operating system (Windows/Mac/Linux)
  • What exactly you see when it's not working (an image/video would be super helpful)

Support Email: Use the 'blue icon' that appears at the bottom right in the Cruscotto of the LiGo web application on most pages. Or send us an email at [email protected] .

Prevention Tips

  • Update Chrome/Edge regularly
  • Don't disable the extension on LinkedIn
  • Sign back in promptly if you clear browser data
  • Avoid using multiple LinkedIn automation tools simultaneously

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